When Miss W took a spoonful of her breakfast cereal it turned out to be a little more crunchy than she had expected. Some impurities had found their way into the cereal during the manufacturing process. As a result Miss W broke her tooth and ended up with a rather long and expensive course of dental treatment.
Who is liable in consumer cases is not always straightforward. Is it the manufacturer or the retailer?? and what happens if the manufacturer is based out of the UK?? or if you by online??
In this case it was the manufacturer who was at fault, they have accepted that, and Miss W will receive the compensation she deserves.
If you suffer injury because something you have bought was not fit for purpose, then you might be entitled to compensation. Whether that be a collapsing chair, or errant cereal, there is consumer legislation to protect you.
Contact Andrew Marsden on 01924 473065 (or any other of our office numbers), by email on [email protected] or use livechat on our website.
We should be able to act for you on a no win no fee basis, and initial advice is at no charge.